Changelog
Follow up on the latest improvements and updates.
RSS
InkSoft’s latest Store Components update gives shops even more flexibility to create visually appealing and functional online stores. Key improvements include an enhanced ‘Add Component’ button for quicker navigation, the ability to hide or show the header logo for tailored branding, and a new Call-to-Action (CTA) layout that supports image uploads with custom text and links. Whether you’re promoting products, streamlining branding, or enhancing navigation, these updates make it easier than ever to build stores that stand out.
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Stores
Store Templates
Creating professional online stores just got easier with InkSoft’s new Store Templates! The updated Store Creation Dashboard lets you start from scratch, clone an existing store, or use pre-designed templates for Sports, Schools, Corporate, Events, and more. These tools save time, simplify setup, and help shops quickly launch polished, branded stores to grow revenue and impress clients.
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Order Manager
Add Design to Another Product
This new update will be available for both Store Orders and Embedded Designer Orders where you’ll be able to take a customer’s design and add it to new items from your catalog. This option is great for upselling or swapping an item for something else if needed.
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Order Manager
Add Line Item to Orders
Previously, for both Proposal and Store Orders, there was no option to add new items to these orders which resulted in less than ideal workflows if the customer decided they wanted to add items, or if you needed to change an item out.. With this update, you’ll be able to do the following:
- Store Orders:these will have the option to add an item from your entire catalog (both blanks and pre-decs) to the order
- Proposal Orders:these will have the option to add an item from your catalog + design it (like in Proposals), add a custom line item, or add a reusable service.
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Order Manager
Request Payment Shareable Link
This update introduces a significant enhancement to the "Request Payment" functionality in InkSoft's Order Detail View. Previously, payment requests could only be sent via email directly from the InkSoft system, which sometimes led to emails being marked as spam or coming from an unrecognized email address. The new feature allows users to copy a shareable link for the payment request, offering flexibility to share it through personal email clients, text messages, or other communication channels preferred by the business.
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This new option is available within the 'Request Payment' pop up in the order detail view:
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InkSoft Payments
Payments Surcharging
InkSoft is excited to introduce our newest feature, Surcharging. This feature was designed to enhance profitability for our valued InkSoft customers. The new optional surcharging capability allows you to offset credit card processing fees by applying surcharges to transactions, helping you reclaim costs. If you choose to opt in, this can be a great way to boost your bottom line. Learn more from the video below.
Please Note:
Some states strictly regulate or even prohibit surcharging consumers. This feature will be unavailable in areas where surcharging is prohibited. Please familiarize yourself with your state's laws to ensure compliance in your respective region.
See more information about this feature by watching the video below!
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improved
Order Manager
Order Manager Cancel & Refund Emails
In the Cancel & Refund order workflow, we require admins to select a ‘cancel reason’ which is connected to the email template that is sent to the customer whose order is being canceled. The updates provided in this workflow will now allow you to view, edit and save changes to an email template all in the cancel & refund steps, so that you do not need to navigate away to make email template changes for the scenario.
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Stores
Store Product List CSV Download
We recognize a need for a high-level way to see what products you are offering in your store and some details around how those products are configured without editing each item individually. That being said, this feature allows the admins to download a CSV that shows either a simple output or a detailed output of product information.
Details:
- The simple will show you things like sku, colors offered, sizes offered, and some general settings like printing and custom personalization.
- The detailed output will give you more information like price per size and color, inventories and other color/size specific information.
- These will both show both pre-decorated and blank product information for those items assigned to the Store.
Use Cases:
- Inventory management - this gives admins a single spot to quickly check inventory levels for every product without editing each one
- Product management - this gives admins a single spot to quickly check which products they are offering and their settings
- Client approval - when working with a client and hosting a store for them, the admin can send them this information if they want approval over what the store is offering
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You will find this option located in your Store Admin > Products area:
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You will also be able to access this download from your Stores list area:
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Stores
Store Performance Dashboard
In order to efficiently run a store, understanding how that store is doing at-a-glance can be a huge time saver. When shops build stores for their client’s needs (school store, employee store, community event store), the client often wants to be kept in the loop of how that store is doing, especially if there is a fundraiser component. Bringing visibility and accessibility to both the admin and the client of the basic analytics of the store removes the overhead of the having to run reports, etc. to review and/or then distribute via email to their client (after removing sensitive information).
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Refer to the detailed video below for more information about the dashboard:
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improved
Stores
Proposals
Pickup Method Fees
The Pickup Method Fees feature allows admins to charge for specific pickup methods that will help offset the costs for boxing, handling, and storing products to be picked up by the customer. Simply select between 3 different pricing options such as charging by item count, weight, or subtotal, then add your own fees.
See our detailed video for more information:
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