Ideas

The Designer needs to have a much-needed update. When you compare our designer to custom ink or rush order tees, they have a nicer layout that is very easy to navigate with more design options for the user. Also, the resolution from the imported products (ss active wear, Sanmar, etc..) are terrible. The customer should not be decorating on a fuzzy image of the garments. I know we can download high-res images from these suppliers so why can't inksoft get them?

We would love the ability to post a DTF transfer design and give our customers the ability to choose the apparel item they want to put it on. We have lots of designs that we want to show our customers and let them choose from a few options of tshirts, hoodies or crew neck sweatshirt to put it on.

Most shops offer multiple decoration types such as embroidery or printing. It would be great if the customer had the option to choose their decoration type with automatic pricing that reflects their choice vs us having to build multiple listings for the same product to offer.

When creating stores, it would be great to have more control when designing. Such as if we wanted to change fonts a certain color or be able to add rounded edges to uploaded images or also be able to remove white backgrounds on products.

With Tariffs about to hit I am going to have to reprice all my sites - it would be great if I could just choose a 10% increase across all items in a store, or any percent change I want across all items in a store. This is going to be a rather tedious job without that option

Hello, currently if we want to make only one color of a garment offered as on sale, it flags ALL colors with the red SALE icon. This is very confusing for customers. If we're only selling the pink shirt at a sale price, the icon appears on the gray and black one too. Please adjust this. We're not using this feature currently - just cloning products, removing colors not on sale and putting them in a separate section on the store. Extra work but less confusion for our customers.

We often need access to NEW products from suppliers. This takes you about two weeks to get to us. We never have time to wait that long, so we typically build it as a custom product for our store. By the time we gain access to the actual new product from the supplier, the store is often already closed, but I'd love to be able to go back and change out that custom item for the ACTUAL item, without having to redecorate, etc. That way if we reopen the store, it is already there built from the actual new product, not the old custom product.

Need the ability to update/resend a completed proposal without cloning the proposal when a customer adds to their order after they have approved it

I really think a system needs to be implemented to automatically sync supplies products to the system. It's becoming very tedious to add each product and images ourselves. I have invested in InkSoft for the automation. Thank you!

We are currently unable to have both a right chest and left chest design on the front of a garment. While this isn't something we do often, there are times when we offer a custom name or number on one side and a logo on the other. We cannot currently do this without making the art ONE piece, which then affects how we create "jobs" when ready to decorate in the production area. It's not ideal by any means.