Abandoned Cart/Design Studio Notifications
complete
Jason Katsoris
When someone adds something to their cart, but doesn't check out, or when someone uses the design studio, but doesn't submit the job - send us an email with that person's info. Even better, allow me to connect this data to Zapier so I can send out emails automatically when this data is available.
Makenzie Hurd
complete
Released March 6, 2024
Luis
Makenzie Hurd, this update just sends a notification? Automatically? Or is there a setting we need to enable?
Makenzie Hurd
Luis some marketing information will be sent this week related to this feature, but in the meantime here's a summary:
- We have introduced a new setting located in the Store Admin > Checkout Settings tab. This setting allows you to enable automated abandoned cart emails for each store and you can determine how many/at what interval you'd like to send to your shoppers.
- In the abandoned cart area (Stores > Abandoned Carts), we'll show you some details about when the last email was sent/and if another email is scheduled to send in the future.
Makenzie Hurd
in progress
N
Nathan Eppley
I'd love to see this expanded on a little.
Automatically generate and include a single use coupon code for that user providing them with X% off to complete their order. Just an added incentive to finalize their checkout. It's worked on me before......
Courtney Mayers
under review
Courtney Mayers
planned
Courtney Mayers
Merged in a post:
"Item left in cart!" Cart Abandonment Email Notification
Michael Wolf
As an End User
I can receive an cart abandonment email from Stores
So that I get a second chance to buy products in Cart
Requirements
* Multi-threaded email (HTML/Plain Text) giving a snapshot of their abandoned cart
* Link (whole page?) takes them to the store/cart URL where there products are loaded
* Admin controls when the message is sent out (default 3 days? and again at 5 days?)
Example
Courtney Mayers
The T-Shirt Lady
This should be at the TOP of the list right now. I have closed deals by sending an email reminder when I remember! This should definitely be automated with the option to select multiple orders.
Cindy Morris Bayles
It is very labor intensive not to have an automated abandoned cart. I had it on my Wordpress store and now this just seems archaic. Please fix this!
Jahaziel Romero
This feature is much needed!! At the very least, allow us to "check off" those saved shopping carts in the back end as "email has already been sent". Right now I have to go manually into each webstore to send out emails from day before and hopefully not miss or duplicate same email to same customer.
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