Add 3% CC Charge | Voters

Add 3% CC Charge

completed

Nate Baldry

Would be great if we could add the option to charge a 3% CC Service fee to our orders. I think we all are getting killed by this. I'm sure this has been brought up already but it is 2023 and should be an option by now.

March 9, 2023

Makenzie Hurd

marked this post as

completed

This is available now through your payments settings.

Liz Sperry

Makenzie Hurd If this is turned on in payment settings, do you still have the option to NOT add it ?

Makenzie Hurd

Hi Liz Sperry! It's not enabled by default, so you can enable the setting, set your percentage, and then also disable it on the stores/proposals you don't want to utilize this feature for. Here's the post with an attached video as well with more detail: https://inksoft.canny.io/changelog/payments-surcharging

Makenzie Hurd WHOOOO HOOOO!!!! THANK YOU!!!!

Paula Teague

Makenzie Hurd we are looking for the card company adding 3% if turned on. This is not something that you then turn around and take a percentage of. 
Take a look at charge zoom.  it is an "after the fact" % add to the bottom line. 
The full amount of the invoice is given to the company, and the 3% goes toward the bank fees that the cc processor charges.

Michael Wolf

Merged in a post:

Automatically add credit card fees

Calvin Leung

Would be great to have the ability to automatically add a percentage if they choose to check out with credit card.

July 21, 2023

Andrew Warren

Yes forcing us to eat the fee makes complicated profit calculations.

Shera

It would be great to add this or a fee in the proposal state. FYI rewards credit cards charge up to 3.5% or more.

Jamie @HotMarketDesign

This would be a good idea, but you can't call it a credit card or processing fee (its illegal in most states if not all). You would have to call it a convenience fee or something. Good idea, but just need to be careful.

Karen Foley

Jamie @HotMarketDesign: It's legal in NY now.

Louis DiMeglio

Jamie @HotMarketDesign: I'm in the card processing industry. It is prohibited in exactly two states, CT and MA. It is not illegal in NY but must be disclosed to the consumer at the point of shopping, not checkout.

Mauricio Duran

Jamie @HotMarketDesignIts all about how its presented. In our stores there is a 4% charge when using any card. The thing is we dont charge it, the credit card processor charges it. We never see a cent of it so theres no way WE can charge it. We've been fighting them to lower it for the longest time. We may just need to bring in an ATM.

Steven

Getting killed by this, need this added ASAP

New Wave Sports Outfitter

I agree we need this as well and I have been inquiring about it for years. Adding 3% to the sell does not work in my business . My customers are expecting to pay a certain amount for a product and a lot of our stores are fundraiser stores and get commission on the net price. If we add 3% into the price then it would defeat the purpose as they will received a commission on the surcharge. From a programming stand point if you are able to add rush charges you should be able to add a line of code for the credit card fee. It does not seem to be a difficult request

Luis

Absolutely YES. This is a quick and easy fix for dev team.

Louis DiMeglio

Given that you can't really buy without using a CC wouldn't everything just end up with the surcharge? That being the case, why not just increase the prices the 3% in the first place?

Michelle Parrott

Or even the option to add it as a reusable service with percent of total.

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