In other systems we have used, we were able to mark specific line items on an order as “backordered.” This enabled two important operational steps:

• The packing slip clearly indicated which items were being shipped and which were still outstanding.

• We could send an automated or manual email notification to the customer letting them know that part of their order was backordered and would ship later.

Feature request:

We would like the ability to mark a line item (or quantity within a line item) as “Backordered,” which would:

1) Display clearly on the order and packing slip which items are backordered.

2) Allow partial shipments while keeping the order open for remaining items.

3) Trigger or enable a customer notification that items are on backorder.

4) Maintain visibility of outstanding quantities until fulfilled.

Example workflow:

• Order contains 10 items.

• 7 items are in stock and ship immediately.

• 3 items are marked as backordered.

• Packing slip shows shipped vs backordered quantities.

• Customer receives an email notifying them that part of the order will ship later.

This would significantly improve warehouse clarity and customer communication.