Coupon Code Stacking (offering multiple codes in the same customer order.)
Fred Rodriguez
Our stores face the pressing need to provide our customers with a discount code and free shipping option for orders totaling $200 or more. However, the current limitation within the InkSoft platform prevents our customers from applying multiple methods of obtaining discounts. Consequently, our customers feel frustrated and often assume they have made an error, leading them to reach out to us for clarification. Unfortunately, we are compelled to explain that it is not their fault, but rather a limitation of the platform itself, which restricts the application of more than one coupon code per order.
This situation creates tension and frustration for all parties involved. While we strive to deliver a seamless and enjoyable user experience for our customers, InkSoft's limitations hinder our ability to do so effectively. We firmly believe that the platform should empower us to offer a comprehensive and hassle-free experience for our valued customers. Regrettably, this is not currently the case.
To ensure customer satisfaction and maintain our commitment to providing a positive user experience, we urge InkSoft to enhance their platform's functionality. Specifically, we request the implementation of a solution that enables the simultaneous application of both discount codes and free shipping for eligible orders. By addressing this limitation, InkSoft can greatly improve the user experience for our customers and alleviate the frustrations we currently encounter.
Please VOTE on this issue and hope that InkSoft takes these concerns into account and works towards providing a more seamless and flexible experience for our customers and our business. Your attention and prompt resolution to this matter will significantly contribute to our ability to deliver exceptional service.
H
Heather Shaw
LOVE the idea of coupon stacking. If we had the option to choose if coupon could be combined with others or not - would be awesome!
Fred Rodriguez - You could try creating a discount that doesn't require a coupon code, that only applies to shipping and make it a 100% discount, and set the Minimum Item Amount to $200.
Not saying that it would work, but if it does, it could be a temporary solution.
Fred Rodriguez
Heather Shaw: Thank you for your valued input, Heather! I'm still new to the InkSoft framework, much to learn. I got it to work once, so still need to tinker with it. Thank you for insight, and I look forward to stacking coupons :)
Fred Rodriguez
Heather Shaw: Also, when you get a chance, please take a look at this other idea I posted regarding "Content Block Enhancements Needed". If you have any thoughts, I would be great to gain some insight from you.