Declined Orders | Voters

Declined Orders

complete

Kim Wanner

Have a separate tab for declined orders just like we have for ready to ship / pick up. This would eliminate confusion and be a simple click on a tab.

April 13, 2020

Ty Hadley

marked this post as

complete

In version 4.42.0, we released an update that made declined orders visible again. We also added filters you can utilize to either focus on these orders or ignore them, to help with priority.

Sonshine Sports Apparel

It does not make sense as to why this isn't on there. I had an order that was received in PayPal, but rejected in InkSoft because e-check was used. Because of that, the order doesn't show up in InkSoft unless I manually type in the order number in the URL. It should at least show up as REJECTED under "Payment Status" when I'm looking at all the orders.