Invoice Link for Request Payment
complete
Kris Leggat
Just like we can select to get a sharable link in the proposal stage. We should get a link for the invoice "request payment" button. That way we can send multiple in one email to accounting departments for whole companies. Or we can use a personal email to send a message rather then the system on that will get trapped in spam.
Makenzie Hurd
complete
This is now available in the Request Payment pop up. See more here: https://inksoft.canny.io/changelog/request-payment-shareable-link
Makenzie Hurd
Makenzie Hurd
Merged in a post:
Request Payment
A
Angela Franzen
I like the request payment button but it would be nice if we could change the recipient. Some time the invoice does not go to the person that placed the order. I know I can enter the new emailing the copy section but I don't want it going to the original person at all.
Makenzie Hurd
in progress
c
cathie@graphicsinprint.com
Agree. Some customers have email issues when I send an invoice and they request link be emailed.
Momentum Printing and Embroidery
Absolutely! Everything going to spam is a big problem. The long workaround for this issue is digging it out of the "System Email Sent" section of the dashboard after you've sent the automated Request Payment Email.
Jennie McGovern Livezey
Yes!!! We need to send the request payment to school treasurers and we have to CC them and sometimes it gets confusing to the person that ordered because they don't read the email to see that I've specifically addressed it to the treasurer. I've even had people pay with their personal credit card because they didn't read!
Kristin Kodenski
Also I had a customer having trouble making a partial payment on a proposal. It would only allow them to pay in full vs deposit.