Transaction Reports Dates All Wrong
Ashley Foss
When I pull a transaction report for last month (May for example) to see what I collected that month I expect to only see transactions that were collected in May. Instead, when I have it filtered to show transactions in May I am seeing transactions for June as well listed. I was explained by support that these are second half or remaining balance payments that were made in June, but that are being put in the May reporting period to be "show with the initial transaction since they're just paying off the remaining balance". So, this means that when I am pulling the report for May on June 1st (thinking May is done and no more transactions will be being collected) and reporting our taxes based off of this, there WILL be more transactions added to May and NOT reported in June later when people make 2nd half payments and I will not see it in the June reports either. This is absolutely crazy and I have no idea why the transaction date would show June but not be reported in June. I don't even know how to accomodate this when doing my reporting now... I will not be seeing an accurate picture of what was collected each month becuase it is moving transactions.