Ideas

Please take all of your "column" options from all the reports and make 1 report that we can fully customize. Right now I need to combine several reports to send to accounting. Ex: billing address, shipping address, gift certificates and coupon codes.

It would be great to be able to our website analytics across all stores. To include traffic sources, content performance, on-site behavior, etc. This would really help when clients of our stores are asking how their store is performing. It would allow us to see what changes are needed to be made. This would also assist when trying to get new clients to open stores with us. I know there is a work around, but this being automatically supplied as one of our reports would be amazing.

Currently, the gift certificate report will display the current balance, and/if any amount was used what that amount was, but it does not list original issued amount, or any audit log of increases or decreases (amounts, dates)

When pulling a report of the orders from the past ___ number of days, there is no available option to filter by or show the artwork associated with that order. Currently the only way to get a proper list of artwork is to download the work order in the production tab, which makes it very difficult for us to get our DTF transfers printed and ready for production. This would be resolved by allowing a filter in the reports to sort by Artwork Name (with the quantity of artworks, and from which store, ideally). That way we can have a collated list of artworks that need to be printed as transfers for our DTF apparel.

I would like to make a spreadsheet of proposals that are new and in progress so we can follow up with customers from a list instead of manually checking each outstanding proposal

I would like to be able to pull a report that will total up our sales by decoration method or workflow. This would allow us to see an accurate picture of the breakdown in sales for embroidery, screen printing, heat press, etc.

Need to be able to fully Edit a copy of the Default Reports. I literally need the Product Ordering Report (SKU) but with the prices added and they said I can't do it. That is totally unacceptable.

Currently, if you manually update inventory using the CSV template and a quantity is negative (because it is oversold and on backorder), InkSoft replaces the inventory quantity for that SKU with a null value. This allows customers to continue purchasing as if the SKU has unlimited stock. At the very least, CSVs containing negative quantities should be rejected. Ideally the system would support negative inventory quantities so if we choose to allow backorders, customers could be notified.

When I pull a transaction report for last month (May for example) to see what I collected that month I expect to only see transactions that were collected in May. Instead, when I have it filtered to show transactions in May I am seeing transactions for June as well listed. I was explained by support that these are second half or remaining balance payments that were made in June, but that are being put in the May reporting period to be "show with the initial transaction since they're just paying off the remaining balance". So, this means that when I am pulling the report for May on June 1st (thinking May is done and no more transactions will be being collected) and reporting our taxes based off of this, there WILL be more transactions added to May and NOT reported in June later when people make 2nd half payments and I will not see it in the June reports either. This is absolutely crazy and I have no idea why the transaction date would show June but not be reported in June. I don't even know how to accomodate this when doing my reporting now... I will not be seeing an accurate picture of what was collected each month becuase it is moving transactions.

The IRS asks to make a calculater payment per month for taxes, but I started using inksoft and I cant find a report that shows how much money I made in total per quoter and how money I collected in taxes in total. Can someone tell me how they do it or a way to do this? thanks