Ideas

There needs to be a way to create better reports for accountants and bookkeepers. My bookkeeper spends hours filtering through these jumbled mess of reports. We can't generate an accurate AR aging report. even your support staff couldn't even help me with this. I have to keep my quickbooks software and have her input this stuff. Its costing a lot of money in accounting fees. And don't get me started on the sales tax reports and reporting. I think you should hire a bookkeeper to come up with these reports for tax purposes and business loan purposes. I shouldn't have to ask Chat GPT to generate these reports for me

The ability to bulk edit / void gift cards would be nice - rather than editing / voiding them one by one.

It would be helpful at year end to see a report of how many items were sold that were print and how many embroidery (or whatever types someone uses). Thank you!

Please take all of your "column" options from all the reports and make 1 report that we can fully customize. Right now I need to combine several reports to send to accounting. Ex: billing address, shipping address, gift certificates and coupon codes.

It would be great to be able to our website analytics across all stores. To include traffic sources, content performance, on-site behavior, etc. This would really help when clients of our stores are asking how their store is performing. It would allow us to see what changes are needed to be made. This would also assist when trying to get new clients to open stores with us. I know there is a work around, but this being automatically supplied as one of our reports would be amazing.

Currently, the gift certificate report will display the current balance, and/if any amount was used what that amount was, but it does not list original issued amount, or any audit log of increases or decreases (amounts, dates)

When pulling a report of the orders from the past ___ number of days, there is no available option to filter by or show the artwork associated with that order. Currently the only way to get a proper list of artwork is to download the work order in the production tab, which makes it very difficult for us to get our DTF transfers printed and ready for production. This would be resolved by allowing a filter in the reports to sort by Artwork Name (with the quantity of artworks, and from which store, ideally). That way we can have a collated list of artworks that need to be printed as transfers for our DTF apparel.

I would like to make a spreadsheet of proposals that are new and in progress so we can follow up with customers from a list instead of manually checking each outstanding proposal

I would like to be able to pull a report that will total up our sales by decoration method or workflow. This would allow us to see an accurate picture of the breakdown in sales for embroidery, screen printing, heat press, etc.

Need to be able to fully Edit a copy of the Default Reports. I literally need the Product Ordering Report (SKU) but with the prices added and they said I can't do it. That is totally unacceptable.