Ideas

We ned to be able to bulk mark invoices when they are paid by check. We have customers that pay once a month for all their invoices with one check. It is a big pain and time consuming to mark each one individually.

There should be a system to use usernames instead of only emails to login or create a customer account. We have a client with a lot of temp and seasonal workers and so they don't issue them corporate emails so it's a bit difficult to work around that.

It would be very helpful to be able to disable this feature. I have created a landing page that links to the actual store. Customers create accounts on the landing page and their accounts aren't recognized on the actual linked store.

One of our client stores has 2,000 users, and unfortunately has terminated 500 people so we need to delete them as users as well as their unused gift certificates. It would make our lives so much easier if we could batch upload a file and delete the user and gift certificate rather than either searching for user by page to bulk delete, and manually deleting each individual gift cert. Thank you!

When we generate a discount code for that particular customer, if they don't have to put in a username and password to login to their page, that would be great because every time a customer tries to use the discount code, we have to manually generate the invoice for them. Lets make it so the customer doesn't have to login to use a discount code. Thank you

I believe there should be price columns for different accounts . Some users do not use all products loaded and some do. There should be a plan for 50% of what we pay now.

It would be extremely helpful to have the option to issue a store credit directly while editing an order, even if this simply generated a new gift certificate tied to the customer’s account. Example use cases: 1) If an item on a customer’s order is backordered, instead of refunding the original payment method, we could issue the customer a store credit that they can use later to select a replacement item at their convenience. 2) If a customer returns an item, having the ability to issue a store credit rather than processing a credit card refund would give both the customer and the store more flexibility. This would streamline order adjustments, reduce unnecessary refunds, and provide a better overall customer experience while keeping revenue within the store.

I have customers that are associated with more than one company. For example, they have their own business and also make purchases for the local fire department. Inksoft won't allow a contact to have more than one company nor will it allow the use of the same email with different companies. I also have schools that have different departments that purchase from me. I can assign the school to different contacts but when I push the order to quickbooks, Long trail school orders are now separated by the different contacts. So there is no way to really look at what long trail school is doing.

Why is it not already a feature that the customers who login in to the site cant see all the proposals they have previously paid. They should be able to login in see what they have paid in the past and also to be able to see what invoices they currently have open and need to pay.

A customer is repeatedly uploading inappropriate images into their account. When our artists (store managers) login to download OTHER customer art, they are encountered with seeing these graphic obscene images. We need to be able to delete these (or delete/ban/block customers) who are using uploads against terms.