Ideas

I have had customers that want to open a store for ordering a special t-shirt for an event. The organization is paying for the shirts for each member, but they did not want to worry about the hassle of organizing a bulk order on getting everyone's size. It would be great if we could take the load off our customers by opening a store to allow an organizations members to order the size shirt each person needs and then group all orders into one single payment link. I know that customer ink offers this solution.

For online designers that require approval from vendor before printing order, it would be great if we could label an user and transaction as "Fraudulent" to prevent them to try to place orders across Inksoft.

Either with a third party or through Inksoft's own payment processor.

Let the customers pay with apple pay

Multiple Payment per order Create a an option to allow the customer to pay multiple times per order such as instalments via card, especially for larger orders. Multiple Payments for customers For customers with multiple orders which they were given the option to pay later, create an option for us to send the their account balance for all outstanding orders under their name and allow them to pay towards that balance. Then we could allocate the payments made towards specific orders after. This would allow them to pay for multiple orders at once.

It would be great to be able to mark multiple orders at once, paid, when they have a zero balance

I just saw a notification that said you were seeing increase in fraud and ACH. We had an issue at end of last year (not on inksoft platform) but on another platform where we accepted credit cards. There was a refund attempt of many transactions for a huge amount of money. Over 1 million dollars attempted and thousands of bot transactions in attempted credits to cards we never had association with. We caught it and stopped it but it was a scary nightmare. We had to immediately close and freeze accounts and were lucky we caught before it batched. I would like ink soft to consider a more secure log on for us. Is there a way to set up 2 step authentication AND a protection to limit the number of refunds allowed in a designated time frame or a way to set up a protection that I must approve refunds?

Our company has been utilizing our own invoice numbers for decades and we would like the ability to be able to edit an order number so that the invoice number matches the next number in our invoicing system. Right now, I can do that by downloading a PDF of the invoice and editing the PDF, but the online order does not change, hence making the online invoice number different than the one in our system. When I send a payment portal link requesting payment to the customer, the invoice number is not the same. I have to let the customer know to just ignore that invoice number and what the real invoice number is.

Need an option to include service fees to carts at checkout

The ability to customize/display a different company name, on the Credit Card billing statement, per each team store. Wix currently offers this option. We have some stores that we like to keep anonymous (i.e a club/organization store that doesn't want our name showing) and some stores which we like to use our official name.