Ideas

We want to be notified (proactively) when data changes on our stores' back-end, and webhooks are a fantastic way to do this! Webhook triggers (triggers = when & why data gets sent through a webhook) could include, but is not limited to, when a new order comes in, when a customer is deleted from the system, when an order is marked complete, etc. Our dream for your webhook system would be for you to generate a GUI (Graphical User Interface) webhook page available in our admin dashboard, the 'Webhooks' page. This 'Webhooks' page would allow us to view existing webhooks, delete webhooks, edit webhooks, or generate new webhooks. We want to set up specific parameters (filters based on all the available data options) per webhook. When the data meets the set parameters, detailed data will pass through those filters via that webhook URL. Then, when tools like integromat.com or zapier.com catch the data in the webhook, we can do some cool things with the data that we can't currently do with just your system! Examples of cool things could include, but are not limited to: 1) Automatically texting customers from our business phone system to tell them their order is complete. 2) Automatically sending a private slack message to the customer service manager when a customer record is deleted from the system. 3) Sending a customer a special 'thank you coupon code, to be used on their next order' for placing a new order with us. Webhooks provide us with instant filtered data for nearly instant communications and automation within our business!

We’d like to request access to abandoned shopping cart data via the InkSoft API. Currently, there’s no way to retrieve this data externally, which limits our ability to build real-time automations. Our team uses third-party automation tools and CRM/email marketing platforms to send personalized reminders, recover carts faster, and better serve our customers. This API endpoint would significantly improve our customer experience and conversion rates by giving us more control and flexibility over how we handle cart abandonment.

We get significantly discounted shipping rates through Shipstation so the calculated rates in Inksoft from UPS is way too high. It would be great if you could pull the rates from Shipstation. Or provide fully support for a negative discount rate. Currently adding a negative discount percentage works but not in all cases. It is buggy.

Would like to intergate a program like Gelato to add customized products like phone cases using designs we are selling to customers on there stores. We have had many requests for phone cases, can coolers etc with designs created and sold on clothing we are selling on their stores. here is a little info on the gelato integration. Just want to know if this is possible now or in the near future Introduction The Gelato API is organized around REST. Our API has predictable, resource-oriented URLs, and uses HTTP response codes to indicate API errors. We use built-in HTTP features, like HTTP authentication and HTTP verbs, which are understood by off-the-shelf HTTP clients. JSON is returned by all API responses, including errors. Base URL: https://order.gelatoapis.com If you have any questions or need help a great place to start is the help center. Authentication Before you can use the Gelato API you will need to generate an API key via our API Portal. Read more here. You authenticate your account by including your secret key in all API requests. Your API key carries privileges to create and manage your orders, so be sure to keep them secure! Do not share your secret API keys in publicly accessible areas such as GitHub, client-side code, and so forth. To use your API key, you need to provide it in an X-API-KEY header with each call. All API requests must be made over HTTPS. Calls made over plain HTTP will fail. API requests without a valid API key will also fail. Errors The Gelato API uses conventional HTTP response codes to indicate the success or failure of an API request. In general: Codes in the 2xx range indicate success. Codes in the 4xx range indicate an structural or data error in the request (e.g., a required parameter was omitted, shipment prices are not found, etc.). Codes in the 5xx range indicate an error with Gelato's API servers (these are rare).

Printavo integrates Easy Post but Inksoft uses Stamps.com . It would be nice if we could utilize Easy Post on Inksoft merch stores for USPS shipping.

Add EasyPost to InkSoft shipping options like in Printavo so we only have to maintain one 3rd party shipping option for both programs.

From both customer and internal view, it is confusing to have a proposal number that changes to a different order number within Inksoft, then it kicks to Printavo, which has a different invoice number. So we just sent out an Inksoft Proposal, it was approved, then we sent a proof via Printavo, so the customer and our team have 3 different reference numbers for the same job. Can we please get them to share the same order number please?

When Inksoft orders are sent to Printavo there needs to be an option to include the financial data into Printavo.